Please email us at:~

**All items are handmade upon receipt of your order and will take up to 14 working days for dispatch If you need your items faster please email for details, we will do our best to accommodate you**

Yes, of course we ship internationally but please note that overseas shipping times can be up to 10 working days.

The easiest way to pay for your order is using our PayPal shopping cart, even if you dont hold an account with them.  Items added to the cart will appear in a separate pop up window.  You can then proceed to checkout and either sign in to your account or click  'don't have a PayPal account' to pay directly using any debit or credit card.  All card payments are then processed through PayPal's secure server.  Postage is added automatically.

All items are send in a gift box or black organza pouch

~Returns Policy~
We will do our best to ensure you are delighted with your purchase, if however you are not satisfied you may notify us via email for a returns number and address.
Items must be returned within 28 days in unworn re-saleable condition , with the tag attached and with the gift box provided.  You will be responsible for the items until they reach us, so we recommended you use an insured delivery service. 

No returns will be accepted on custom made items unless faulty and due to hygiene reasons we cannot accept returns on earrings.

~Repair Policy~
Remember to always put jewellery on as the "finishing touch" after using cosmetics and perfumes and never apply unnecessary force especially to delicate laces and beading.  All our jewellery is made to last but it may be that you may need a repair. If this happens within the first 30 days of purchase we will do this free of charge providing the materials are still available -  we will not repair jewellery broken or damaged through inappropriate wear or cleaning. After this we will need to charge for postage and materials, the cost may vary depending on the problem. Please email us for more details.

~Privacy Statement~
We will only collect the minimum information required to process your order, and we guarantee no information will be passed to anyone else in accordance with the United Kingdom Data Protection Act 1998.

You will receive email from us only in relation to your order and/or in response to other correspondence or dealings with us. Other than this we will not e-mail you in the future unless you have opted in to our Newsletter email list.

~Wholesale / Sale or Return and Exhibition Enquiries~
We do welcome wholesale enquiries, this ranges from 30-50% and on occasion we do offer sale or returns  from shops in the Bristol, Taunton and Glastonbury area only.  We are also pleased to lend items for galleries, exhibitions and photo shoots. Please email us for further wholesale terms and enquiries.